Privacy policy.

Last updated: 05/11/2025

Volmigo Properties Ltd (“Volmigo”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.

1. Who We Are

Volmigo Properties Ltd is a private limited company registered in England and Wales under company number 16763709.
Registered Office: The Head Office, International House, 61 Mosley Street, Manchester, United Kingdom, M2 3HZ.
You can contact us regarding privacy matters at: contact@volmigo.co.uk

2. Information We Collect

We may collect and process the following types of personal information:

  • Contact details: such as your name, email address, phone number, and postal address.

  • Property and tenancy details: information relating to properties you own, lease, rent, or manage through us.

  • Financial information: such as payment details, bank account information, or references for transactions.

  • Communication data: including correspondence, feedback, and enquiry details.

  • Technical data: including IP address, browser type, and usage data when you visit our website.

3. How We Use Your Information

We process your personal data for the following purposes:

  • To provide property sales, letting, and management services.

  • To handle enquiries, viewings, and property transactions.

  • To comply with legal obligations, including anti-money-laundering requirements.

  • To send service updates, notices, or marketing communications (only with your consent).

  • To maintain and improve our website, systems, and customer experience.

4. Lawful Basis for Processing

We rely on one or more of the following lawful bases:

  • Performance of a contract: when processing is necessary to provide our services.

  • Legal obligation: to meet regulatory or statutory requirements.

  • Legitimate interests: to manage and grow our business responsibly.

  • Consent: where you have explicitly agreed to receive marketing or other communications.

5. How We Protect Your Data

We use appropriate security measures — including encryption, secure servers, and restricted access — to protect your personal information from loss, misuse, or unauthorised disclosure.

6. Sharing Your Information

We do not sell your data. We may share information only with:

  • Professional advisers, contractors, or service providers assisting in property transactions or maintenance.

  • Legal or regulatory authorities when required by law.

  • IT and hosting providers that support our business systems.

All third parties are required to handle your data in compliance with UK data protection laws.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes we collected it for — typically in line with legal, accounting, or reporting obligations.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time (where applicable).

  • Object to or restrict processing.

  • Request data portability.

To exercise any of these rights, Email contact@volmigo.co.uk.

9. Cookies and Website Use

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to decline cookies if preferred. For more details, see our Cookie Policy (available separately).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: contact@volmigo.co.uk
Post: The Head Office, International House, 61 Mosley Street, Manchester, United Kingdom, M2 3HZ.